Read the information about FeedBelly allergy policies.
What if i have an allergy?
If you have an allergy that could harm your health We strongly advise you to contact the restaurant directly before you place your order.
Why aren't FeedBelly able to guarantee my meal wont effect my allergies?
We would love to be able to provide this information to you directly. But only the takeaway will know what ingredients will go into their food, so they will be able to provide you with the most accurate information.
Why cant FeedBelly provide me with information regarding food allergies directly?
Takeaways change the ingredients they use all the time and FeedBelly may not always have the most up to date information. We do not want to put anyone’s health at risk so we recommend that you speak to the takeaway directly who will provide you with the most accurate information.
How does FeedBelly make sure the allergy information that we provide is accurate and up to date?
When a takeaway signs up with FeedBelly they provide is with a copy of their latest menu. Our New Business Team will then contact the takeaway and ensure that we have all information required to ensure we complete the menu in the most accurate way. The Takeaway is always welcome to contact us to update this information at any time.
How can i contact the takeaway directly?
You can contact the takeaway directly by going to their info page. Here you will find their Telephone Number and address.
Doesn't the law require all food businesses to provide information in regards to food allergies?
Yes that’s right!
It is the takeaways responsibility to provide this information to consumers as they are independent from FeedBelly.
We will always do our best to put you in touch with the takeaway so that your requirements can be discussed.
Does FeedBelly do anything to help takeaways comply with the law?
FeedBelly have worked with the Food Standards Agency to ensure that takeaways are aware of their responsibilities when it comes to complying with the Food Information Regulation.
We have recently introduced a poster that displays a list of the 14 Major Allergens and how food needs to be labelled to comply with the Food Information Regulation. The aim of this poster is to ensure that takeaways are fully aware of the required information. We have sent the posters to a number of Wholesalers to supply to their customers as well as Takeaways directly.
What can i do if i need any more information about food allergies?
We would be happy to help in any way we can! Please visit our contact us page and send an email and we will do our best to respond to your question as quickly as possible.
Allergy or Dietary requirement?
We try to accurately copy the item descriptions, allergy information from the menus that are provided to us by our partner restaurants. It is the restaurants themselves that prepare the dishes, and are responsible for providing this Dietary Information and ensuring that it is factually accurate. Please use the comments box to specify particular allergies or dietary requirements. If you are in any doubt about the presence of allergens, the contents of a particular dish or any other Dietary Information, you should confirm with the restaurant directly before ordering from our website.
We can help you do that through Live Chat
More information about feedbelly allergy policies is available on our Allergy Info page.