Frequently Asked Questions
What is feedbelly?
Why order online?
How to place an order?
Can I pre-order my food for a particular time?
How do I ensure my order is not delayed?
Is there any delivery charge?
How can I book a table?
How do I know if my table booking has been confirmed?
What if I have food allergy?
I am struggling to use the site can I get some help?
I can not find my favourite restaurant or takeaway on FeedBelly?
I own a restaurant or takeaway, can I join feedbelly?
Question concerning orders
Will I still be charged if the restaurant declines my order?
How long my order take to arrive?
What if I want to cancel my order?
Can I get a refund If my food delivered late?
Can I have my order delivered to a different address?
Can I place an order from more than one restaurant at a time?
Question concerning my account
Do I need to open an account to use FeedBelly?
I am trying to register, but it tells me that the ‘‘Email is already registered”?
I have already registered. How do I login?
I can’t remember my password?
Question concerning online payment
How do I pay?
Do you charge extra to pay by Card?
If I pay online, when is my card charged?
Are my personal details safe on your site?
How secure are my card details if I pay online through FeedBelly?
Can I save my card details to user account, Is It store securely?
How do I remove my save card details?
Question concerning points
What are FeedBelly ‘points’ and how do they work?
How much are FeedBelly points worth?
What can i do with my points?
Secure online ordering from your favourite local takeaway.
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